Quality Assurance & Service Commitment

Quality Assurance

Dwen Airmotive is committed to supplying its customers with the highest quality products and services. This is achieved by a process of continuous evaluation and improvement of internal systems and procedures.

All parts and equipment procured and sold by Dwen Airmotive are subject to incoming and outgoing inspection to insure full compliance with all customer requirements and specifications.

All relevant documentation from manufacturers, airlines, overhaul facilities, and supplier certificates are kept on file for a minimum of ten years in order to guarantee inventory integrity and traceability.

Service Commitment

Dealing in all matters with honesty and integrity
Same day shipping of orders
Conditional money back guarantee
Secure payments with Visa and MasterCard. Payments can be made in US dollars.
Being flexible and responsive to customers requirements
Quick response to all Requests For Quotation (RFQs)
Only listing parts that are in stock or are 'on consignment'
Maintaining a fully computerized stock management system
Continuous improvement of internal systems and procedures
Qualified, dependable and friendly staff
Provide comprehensive and cost effective aviation related solutions to a wide range of industries